ENERGIZE UPDATES FEATURES:
Firmware maintenance which includes new firmware updates with feature enhancements and bug fixes
Security updates to patch or repair any security vulnerabilities
INSTANT REPLACEMENT FEATURES:
Enhanced support which provides phone and email support 24 x 7
Data migration service for Barracuda Spam and Virus Firewalls
Data recovery service for Barracuda Backup Servers
Hard disk replacement on Barracuda Networks models that have swappable raid drives
This service is designed for corporate environments that cannot afford downtime
Instant Replacement provides next business day shipping of replacement hardware. Additionally, Instant Replacement provides enhanced 24x7 priority phone and email support and Hard Disk replacement on models with swappable raid drives and ongoing migration to the latest hardware platforms through the Barracuda Hardware Refresh Program.
Compatibility Information
Spec | Value |
---|---|
Designed For | Barracuda Load Balancer 340 |
Details
Spec | Value |
---|---|
Service & Support Details | Extended service agreement - replacement - 3 years - shipment - response time: 24 hours |
Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: 24 hours |
General
Spec | Value |
---|---|
Type | Extended service agreement |
Service Included | Replacement |
Location | Shipment |
Return Shipment | At manufacturer expense |
Full Contract Period | 3 years |
Response Time | 24 hours |
Higher ED | K-12 | Other | |
---|---|---|---|
Alabama | Available | Available | Available |
Alaska | Available | Available | Available |
Arizona | Available | Available | Available |
Arkansas | Available | Available | Available |
California | Available | Available | Available |
Colorado | Available | Available | Available |
Connecticut | Available | Available | Available |
Delaware | Available | Available | Available |
District of Columbia | Available | Available | Available |
Florida | Available | Available | Available |
Georgia | Available | Available | Available |
Hawaii | Available | Available | Available |
Idaho | Available | Available | Available |
Illinois | Available | Available | Available |
Indiana | Available | Available | Available |
Iowa | Available | Available | Available |
Kansas | Available | Available | Available |
Kentucky | Available | Available | Available |
Louisiana | Available | Available | Available |
Maine | Available | Available | Available |
Maryland | Available | Available | Available |
Massachusetts | Available | Available | Available |
Michigan | Available | Available | Available |
Minnesota | Available | Available | Available |
Mississippi | Available | Available | Available |
Missouri | Available | Available | Available |
Montana | Available | Available | Available |
Nebraska | Available | Available | Available |
Nevada | Available | Available | Available |
New Hampshire | Available | Available | Available |
New Jersey | Available | Available | Available |
New Mexico | Available | Available | Available |
New York | Available | Available | Available |
North Carolina | Available | Available | Available |
North Dakota | Available | Available | Available |
Ohio | Available | Available | Available |
Oklahoma | Available | Available | Available |
Oregon | Available | Available | Available |
Pennsylvania | Available | Available | Available |
Rhode Island | Available | Available | Available |
South Carolina | Available | Available | Available |
South Dakota | Available | Available | Available |
Tennessee | Available | Available | Available |
Texas | Available | Available | Available |
Utah | Available | Available | Available |
Vermont | Available | Available | Available |
Virginia | Available | Available | Available |
Washington | Available | Available | Available |
West Virginia | Available | Available | Available |
Wisconsin | Available | Available | Available |
Wyoming | Available | Available | Available |