Barracuda Instant Replacement extended service agreement - 3 years - shipment
Barracuda
Barracuda Instant Replacement - Extended service agreement - replacement - 3 years - shipment - response time: 1 business day - for P/N: BBS290A
OETC Part: BU-BBS290A-H3 | MFG Part: BBS290A-H3
ENERGIZE UPDATES FEATURES:
Firmware maintenance which includes new firmware updates with feature enhancements and bug fixes
Security updates to patch or repair any security vulnerabilities
INSTANT REPLACEMENT FEATURES:
Enhanced support which provides phone and email support 24 x 7
Data migration service for Barracuda Spam and Virus Firewalls
Data recovery service for Barracuda Backup Servers
Hard disk replacement on Barracuda Networks models that have swappable raid drives
This service is designed for corporate environments that cannot afford downtime
3 year Instant Replacement subscription for Barracuda Backup 290. Provides next business day shipping of replacement hardware and enhanced 24x7 priority phone and email support, data migration and recovery services when applicable, Hard Disk replacement on models with swappable raid drives and ongoing migration to the latest hardware platforms through the Barracuda Hardware Refresh Program.
Compatibility Information
| Spec | Value |
|---|---|
| Designed For | P/N: BBS290A |
Details
| Spec | Value |
|---|---|
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: 1 business day ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
General
| Spec | Value |
|---|---|
| Service Included | Replacement |
| Location | Shipment |
| Return Shipment | At customer expense |
| Full Contract Period | 3 years |
| Response Time | 1 business day |
| Higher ED | K-12 | Other | |
|---|---|---|---|
| Alabama | Available | Available | Available |
| Alaska | Available | Available | Available |
| Arizona | Available | Available | Available |
| Arkansas | Available | Available | Available |
| California | Available | Available | Available |
| Colorado | Available | Available | Available |
| Connecticut | Available | Available | Available |
| Delaware | Available | Available | Available |
| District of Columbia | Available | Available | Available |
| Florida | Available | Available | Available |
| Georgia | Available | Available | Available |
| Hawaii | Available | Available | Available |
| Idaho | Available | Available | Available |
| Illinois | Available | Available | Available |
| Indiana | Available | Available | Available |
| Iowa | Available | Available | Available |
| Kansas | Available | Available | Available |
| Kentucky | Available | Available | Available |
| Louisiana | Available | Available | Available |
| Maine | Available | Available | Available |
| Maryland | Available | Available | Available |
| Massachusetts | Available | Available | Available |
| Michigan | Available | Available | Available |
| Minnesota | Available | Available | Available |
| Mississippi | Available | Available | Available |
| Missouri | Available | Available | Available |
| Montana | Available | Available | Available |
| Nebraska | Available | Available | Available |
| Nevada | Available | Available | Available |
| New Hampshire | Available | Available | Available |
| New Jersey | Available | Available | Available |
| New Mexico | Available | Available | Available |
| New York | Available | Available | Available |
| North Carolina | Available | Available | Available |
| North Dakota | Available | Available | Available |
| Ohio | Available | Available | Available |
| Oklahoma | Available | Available | Available |
| Oregon | Available | Available | Available |
| Pennsylvania | Available | Available | Available |
| Rhode Island | Available | Available | Available |
| South Carolina | Available | Available | Available |
| South Dakota | Available | Available | Available |
| Tennessee | Available | Available | Available |
| Texas | Available | Available | Available |
| Utah | Available | Available | Available |
| Vermont | Available | Available | Available |
| Virginia | Available | Available | Available |
| Washington | Available | Available | Available |
| West Virginia | Available | Available | Available |
| Wisconsin | Available | Available | Available |
| Wyoming | Available | Available | Available |