HEAT Software
HE-HLDE-4999-MTS

FrontRange Maintenance and Support - technical support - for HEAT LANrev for Mobile Devices - 1 year

HEAT Software

FrontRange Maintenance and Support - Technical support - for HEAT LANrev for Mobile Devices - 1 license - academic, volume - 1000-4999 licenses - emergency phone consulting - 1 year - response time: 30 min

OETC Part: HE-HLDE-4999-MTS | MFG Part: HLDE-4999-MTS

Software $ 2.59

  • Intelligent

    Track installed applications and licenses, and redeploy underused licenses to maximize your inventory and avoid non-compliance fines. Find, terminate, and remove unlicensed and unauthorized apps and software.

  • Automated

    Automate time-consuming IT processes such as software distribution, patch management, and asset inventory. Notify administrators with automated commands and remediate devices based on predefined conditions.

  • Cross-platform

    Enjoy ease of use and cross-platform capabilities using a single console to manage all devices in your deployment.

  • Toll free telephone technical support

  • Emergency telephone technical support for down-systems

  • Access to online support

  • Product updates (patches/releases)

  • ITSM self service - online submission of enhancements, issues and support incidents (non-critical)

  • Knowledge base

  • Manuals, technical documents, FAQs, whitepaper

  • Access to FrontRange solutions support desk via e-mail (non-critical issues)

Maintenance and Support is an essential component in the success of the relationship. The maintenance renewal team can help answer questions about Maintenance and Support, quote renewals, and keep your account up to date with the latest contact information to ensure important communications are delivered to the right people.

Details

Spec Value
Service & Support Details Emergency phone consulting - 1 year - response time: 30 min ¦ Phone consulting - 1 year ¦ E-mail consulting - 1 year ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
Service & Support Emergency phone consulting - 1 year - response time: 30 min ¦ Phone consulting - 1 year ¦ E-mail consulting - 1 year ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year

General

Spec Value
Type Technical support
Service Included Emergency phone consulting
Full Contract Period 1 year
Response Time 30 min

Software

Spec Value
Software Title HEAT LANrev for Mobile Devices
Installation Type Locally installed
License Qty 1 license
License Pricing Academic, volume / 1000-4999 licenses
  Higher ED K-12 Other
Alabama  Available  Available  Available
Alaska  Available  Available  Available
Arizona  Available  Available  Available
Arkansas  Available  Available  Available
California  Available  Available  Available
Colorado  Available  Available  Available
Connecticut  Available  Available  Available
Delaware  Available  Available  Available
District of Columbia  Available  Available  Available
Florida  Available  Available  Available
Georgia  Available  Available  Available
Hawaii  Available  Available  Available
Idaho  Available  Available  Available
Illinois  Available  Available  Available
Indiana  Available  Available  Available
Iowa  Available  Available  Available
Kansas  Available  Available  Available
Kentucky  Available  Available  Available
Louisiana  Available  Available  Available
Maine  Available  Available  Available
Maryland  Available  Available  Available
Massachusetts  Available  Available  Available
Michigan  Available  Available  Available
Minnesota  Available  Available  Available
Mississippi  Available  Available  Available
Missouri  Available  Available  Available
Montana  Available  Available  Available
Nebraska  Available  Available  Available
Nevada  Available  Available  Available
New Hampshire  Available  Available  Available
New Jersey  Available  Available  Available
New Mexico  Available  Available  Available
New York  Available  Available  Available
North Carolina  Available  Available  Available
North Dakota  Available  Available  Available
Ohio  Available  Available  Available
Oklahoma  Available  Available  Available
Oregon  Available  Available  Available
Pennsylvania  Available  Available  Available
Rhode Island  Available  Available  Available
South Carolina  Available  Available  Available
South Dakota  Available  Available  Available
Tennessee  Available  Available  Available
Texas  Available  Available  Available
Utah  Available  Available  Available
Vermont  Available  Available  Available
Virginia  Available  Available  Available
Washington  Available  Available  Available
West Virginia  Available  Available  Available
Wisconsin  Available  Available  Available
Wyoming  Available  Available  Available