McAfee
NA-SPYYFM-AA

McAfee Gold Business Support - technical support - for McAfee Anti-Spyware Enterprise with ePolicy Orchestrator - 1 year

McAfee

McAfee Gold Business Support - Technical support - for McAfee Anti-Spyware Enterprise with ePolicy Orchestrator - 1 node - GHE - Protect Plus - level J ( 10001+ ) - emergency phone consulting - 1 year - after business hours

OETC Part: NA-SPYYFM-AA | MFG Part: SPYYFM-AA-JI

Software $ 1.40

  • Daily product updates (.DATs, engines, etc.)

  • Product upgrades

  • Malware alerts with remediation analysis

  • Malware analysis service

  • Malware trend podcasts and blogs

  • Chat, web, and phone support with remote desktop control

  • 24/7 phone support (normally under 5 minutes to expert)

  • Automatic diagnostic and remediation tools

  • Best practice videos and guides

  • Online product test environments

In today's world, where time-to-solution, speed of implementation, and roll out of fixes are critical to the company's success, agility in recovery will determine the value of your support relationship. Part of the McAfee Protection-in-Depth strategy is the commitment to support your critical business operations in all situations.

PrimeSupport Priority Plus provides customers priority telephone access to McAfee Secutity's experienced technical support team. After business hours, telephone access is available for emergency product assistance when critical operations are affected.

Details

Spec Value
Service & Support Details E-mail consulting - 1 year ¦ Emergency phone consulting - 1 year - availability: after business hours ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year ¦ Phone consulting - 1 year - availability: business hours

General

Spec Value
Type Technical support
Service Included Emergency phone consulting
Full Contract Period 1 year
Service Availability After business hours

Software

Spec Value
Software Title McAfee Anti-Spyware Enterprise with ePolicy Orchestrator
License Qty 1 node
License Pricing Volume, GHE / level J ( 10001+ )
Licensing Program McAfee Security Protect Plus Program
  Higher ED K-12 Other
Alabama  Available  Available  Available
Alaska  Available  Available  Available
Arizona  Available  Available  Available
Arkansas  Available  Available  Available
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Colorado  Available  Available  Available
Connecticut  Available  Available  Available
Delaware  Available  Available  Available
District of Columbia  Available  Available  Available
Florida  Available  Available  Available
Georgia  Available  Available  Available
Hawaii  Available  Available  Available
Idaho  Available  Available  Available
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Indiana  Available  Available  Available
Iowa  Available  Available  Available
Kansas  Available  Available  Available
Kentucky  Available  Available  Available
Louisiana  Available  Available  Available
Maine  Available  Available  Available
Maryland  Available  Available  Available
Massachusetts  Available  Available  Available
Michigan  Available  Available  Available
Minnesota  Available  Available  Available
Mississippi  Available  Available  Available
Missouri  Available  Available  Available
Montana  Available  Available  Available
Nebraska  Available  Available  Available
Nevada  Available  Available  Available
New Hampshire  Available  Available  Available
New Jersey  Available  Available  Available
New Mexico  Available  Available  Available
New York  Available  Available  Available
North Carolina  Available  Available  Available
North Dakota  Available  Available  Available
Ohio  Available  Available  Available
Oklahoma  Available  Available  Available
Oregon  Available  Available  Available
Pennsylvania  Available  Available  Available
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South Carolina  Available  Available  Available
South Dakota  Available  Available  Available
Tennessee  Available  Available  Available
Texas  Available  Available  Available
Utah  Available  Available  Available
Vermont  Available  Available  Available
Virginia  Available  Available  Available
Washington  Available  Available  Available
West Virginia  Available  Available  Available
Wisconsin  Available  Available  Available
Wyoming  Available  Available  Available