TDX For Higher Ed
One Campus. One Platform. One Approach.
Each year hundreds, thousands, or even tens of thousands of students arrive on campus, and they bring with them an average of five devices. By offering a single point of entry to request service and deliver knowledge and documents, you can help mitigate confusion and drain on your IT organization. TeamDynamix offers a sophisticated ITSM solution that provides organizations with the tools needed to drive improved maturity within IT. TeamDynamix also allows organizations to adopt ITIL best practices at a pace that suits each institution individually.
- Reduce call volume and resolution time
- Improve self-service rates and outcomes
- Prevent outages with proper change management
- Conduct detailed analysis of team performance
- WCAG 2.0 AA/508 compliant portal
Service & Project Management for Higher Education
In order to support the EdTech explosion, IT service management and project platforms need to become nimbler and easier to use. Do you have what you need?
IT Maturity in Higher Education
45% of study participants have an initiative to roll out one service platform across IT, Facilities, Residential Life, Human Resources, and other departments.
University of Oregon Takes IT to the Next Level
Michelle Brown, Assistant Director of IT for the Division of Student Life at the University of Oregon, leverages IT Service Management (ITSM) and Project Portfolio Management (PPM) from TeamDynamix to provide top notch service for their staff and students, but also to create one unified IT community.