For most K-12 districts and Higher Ed institutions, demands are evolving quickly, students are becoming more mobile, and classrooms are becoming more technologically advanced.
And yet, most IT departments within education are resource constrained. Therefore, it’s important to have the right IT Service Management (ITSM) and Project Portfolio Management (PPM) tools in place to service these emerging requirements.
IT Service Management
With EdTech spending at unprecedented levels and the expectations of students, faculty, and staff on the rise, available resources across the organization are being strained. This is why we have built a platform just for you.
IT Service Management – Easy to Use, Own, & Operate
Imagine a single portal for students, faculty, and staff with a sophisticated knowledge base and service catalog. Ticket requests can enter a highly configurable workflow to ensure timely responses. And behind the scenes, you can leverage advanced change management, asset management, and executive dashboards to help you improve your overall IT maturity.
One Stop Support
TeamDynamix also helps organizations extend their service management to other groups such as Facilities, Media Services, Human Resources, and more. Students, faculty, and staff can access a ONE STOP portal for IT support, request media services, or to report a broken door.
Project Portfolio Management
TeamDynamix is unique because it offers both IT Service Management and Project Portfolio Management on a single platform. This means you can view resources across both tickets and projects. You can also create projects that suit the task using Waterfall, Agile, Kanban, Cardwall, and basic task lists you can better organize resources and budgets.
Built for Education
TeamDynamix builds innovative work management solutions designed to meet the unique requirements and challenges within higher education, K-12 districts, state and local government, and not-for-profit organizations. With over 200 Higher Ed and K-12 customers since 2001, TeamDynamix thoughtfully blends feedback from its customers with industry and market analysis to develop products that deliver real-world benefits and value.
Helping Customers Go Further
With an integrated IT and systems management platform, when someone says they can fix something on Thursday, it actually means Thursday. And when education or business leaders say a new tool will be up and running in 90 days, they are not guessing if the work can actually be completed."
Business Information Systems Program Manager
Denver Public Schools
The Information Resources team wanted a solution with expanded capabilities and something better suited to the department’s needs and to higher education."
IT Analyst, Client Services
California State University - Chico
Want to Learn More?
Need help with a quote for TeamDynamix? Visit our support center or call (800) 650-8250 to speak with the OETC Support Staff.